Setup your own passcode on ThunderCore Hub

This is a guide to help you setup a passcode on your own wallet to protect your assets and account.

Setup passcode

1. After logging in to your wallet, tap Settings in the right corner

2. Set your passcode (4 digits)

3. Retype your passcode again

4. Then you will see that your passcode has been setup successfully

Dismiss passcode

1. Tap Settings in the right corner and turn off the passcode. Then you will need to enter your passcode to proceed

2. Enter your passcode and the passcode will be dismissed

If you forget your passcode

Please provide the following information below to help us verify your identity:

• Personal ID (ID card, driver license or other valid ID issused by a government)
• A selfie with a note which including For ThunderCore Hub only and date
• Briefly describe any recent operations on the wallet

After submitting your request to us, we will start the reviewing process which may take around 5-7 working days.