Setup your own passcode on ThunderCore Hub

This is a guide to help you setup passcode on your own wallet to protect your assets and account.

Setup passcode

  1. After logging your wallet, tap Settings in the right corner

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  1. Set your passcide (4 digits)

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  1. Retype your passcode again

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  1. Then you will see your passcode has setup successfully

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Dismiss passcode

  1. Tap Settings in the right corner and turn off the passcode. Then you need to enter your passcode to proceed

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  1. Enter your passcode and the passcode will be dismissed

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If you forget your passcode

Please provide the information as below to help us verify your identity:

  • Personal ID (ID card, driver license or other valid ID issused by a government)
  • A selfie with a note which including For ThunderCore Hub only and date
  • Briefly describe any recent operations on the wallet

After submit your request to us, we will start the reviewing process which may take 5-7 working days.

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